A365's Privacy Policy — Your data is safe with us

01 What Data We Collect

From the moment you register on a365, we collect certain information during every session. This privacy policy transparently explains exactly what data is collected and why. We only collect what is genuinely necessary to operate the platform and keep you protected.

Personal Information:

• Full name and date of birth (for age verification)
• Mobile number and email address (for communication)
• Residential address (for KYC and payment verification)
• National ID or passport number (for identity verification)
• Mobile banking account details (for transaction processing)

Automatically collected information:

• IP Address & Device Type
• Browser and operating system information
• Log of time spent on each page on a365
• Cookies & Local Storage Data

02 How Your Information Is Used

Every piece of information we collect from you serves a specific purpose. In accordance with a365's privacy policy, we use your data for the following:

• Account Management: To create your account, manage logins, and ensure security.
• Payment Processing: To process deposits and withdrawals securely.
• KYC Verification: To verify age and prevent access by minors.
• Fraud Prevention: To detect and block suspicious activity.
• Customer Support: To resolve your issues and provide accurate information.
• Relevant Offers: To inform you of bonuses and promotions based on your preferences.
• Legal Obligation: To retain data as required by regulatory authorities.

03 How Long Your Data Is Retained

A365 retains your data only for as long as necessary. All information is stored while your account remains active. Even after account closure, certain data may be kept for a defined period to meet legal and regulatory requirements.

04 Sharing Information with Third Parties

A365 does not generally share your personal information with third parties. However, in limited circumstances, certain data may be shared — as explicitly outlined in this privacy policy.

• Payment Processors: Only the information necessary to complete transactions is shared with bKash, Nagad, or Rocket.
• Law Enforcement: We are required to provide information when mandated by a court order or valid legal request.
• KYC Provider: Limited information may be shared with trusted third parties for identity verification purposes.
• Fraud Prevention System: Anonymized data may be used for automated risk analysis.

05 Cookie Policy

A365 uses cookies on its website to enhance your experience. Cookies are small data files stored in your browser that remember your preferences and help improve site functionality.

• Essential Cookies: These cannot be turned off, as they are required for login sessions and security.
• Performance Cookies: To analyze which sections of the site are used most.
• Functionality Cookies: To remember your language preference and display settings.
• Analytics Cookies: To collect anonymous analytics for understanding user behavior.

You can delete or disable cookies at any time through your browser settings. Keep in mind that doing so may cause some features to not work correctly.

06 Your Rights

Under a365's privacy policy, you have several important rights over your own data. Contact our support team to exercise these rights.

• Right to Access: You can request to know what information a365 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data, subject to certain conditions.
• Right to Restrict Processing: In certain cases, you can request a temporary pause on the processing of your data.
• Right to Data Portability: You can request your data be provided in a standard portable format.
• Right to Object: You can opt out of marketing communications at any time.

07 Security Measures

A365 uses industry-leading technology to keep your data secure. Our security team monitors systems around the clock to detect any unusual activity.

• Data stored with 256-bit AES encryption
• Data Transfer via TLS 1.3 Protocol
• Two-Factor Authentication (2FA) Feature
• Regular Security Audits & Penetration Testing
• Restricted staff access — only authorized personnel can view your data
• Automated failed login detection and blocking system

In the event of a security incident at a365 that affects your data, we will notify you promptly and take all necessary steps to protect your information.

08 Protection of Minors' Data

A365 is strictly not intended for anyone under the age of 18. In line with our privacy policy, we do not knowingly collect personal information from minors. Age verification is in place at registration, and KYC verification is carried out where there is any doubt.

09 Privacy Policy Updates

A365 may update this privacy policy when necessary. Any changes will be reflected on this page with a revised date. For significant updates, a notification will be sent to your registered mobile number or email.

• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.
• The date of the latest update will always be shown at the top of this page.
• You may request a copy of the previous policy from our support team.